- AA to provide nationwide service, maintenance, repair and roadside assistance for the born-electric Farizon SV
- Support package includes 100 mobile technicians and over 200 workshops
- Comprehensive aftersales cover included as standard, at no cost to customers
- Four-year / 120,000-mile bumper-to-bumper warranty gives added long-term assurance
- Partnership showcased at the Commercial Vehicle Show (29 April – 1 May)
London, United Kingdom; Embargo until 09:40 on 29 April 2025: With order books open and first customers to be announced shortly, Jameel Motors, the UK distributor of the Farizon SV large van, has signed a partnership agreement with the AA, the UK’s leading motoring organisation, to provide blanket nationwide aftersales support.
Jameel Motors UK is committed to building a nationwide footprint of Farizon franchise dealers, strategically located to provide the very best geographical coverage for most customers. To complement the evolving network, the comprehensive agreement with the AA provides a fully established ready-made solution. It will be provided as standard, at no cost to customers.
The AA’s multi-layer support package for Farizon customers includes regular service and maintenance provision through its 213 expert EV- and LCV-certified aftersales workshops across the country, as well as nationwide coverage of over 100 on-call mobile technicians. In addition, one year of AA Roadside Assistance is included in the purchase price of all new Farizon SV vans and is transferrable with ownership.
As well as roadside assistance with an average response time of just 49 minutes, the agreement sees the AA aiming to fulfil routine service bookings at just 48 hours’ notice. It will also provide a dedicated telephone helpline to take bookings as well as for technical and customer service enquiries.
Kate McLaren, Head of Marketing and Sales Operations at Jameel Motors UK, said: “Minimising downtime is paramount for van users and we’ve been determined to ensure we can instil absolute peace of mind for our customers. This partnership with the AA strengthens the Farizon SV’s already compelling offer to fleets and sole traders. From the very first customers to take delivery later this month, we have them covered with award-winning aftersales provision on the phone and on the road, whatever they need.”
James Starling, Business Services Director at The AA said: “We have established an award-winning track record for pioneering services that de-risk fleets and keep vehicles on the road. Always ahead, we have invested in comprehensive and innovative services to support EVs through our fully EV trained roadside patrols, mobile technicians and garage network. We are extremely impressed with the Farizon SV and are looking forward to working with Jameel Motors on its pioneering EV van fleet to enhance the on the road experience for its customers in the future.”
The Farizon SV comes with a manufacturer-backed, bumper-to-bumper four-year / 120,000-mile warranty; an eight-year / 120,000-mile warranty for the battery, a three-year paint warranty, and a 10-year anti-perforation warranty.
The Farizon SV is on display at the Commercial Vehicle Show at the NEC in Birmingham from 29 April – 1 May on stand 5C114. A Farizon SV wrapped in AA livery can be viewed at the GreenFleet Decarbonisation Hub throughout the show.